Privacy Policy
Effective date: 1 January 2026 — This policy explains what information we collect, why we collect it, how we use it and the choices available to you.
Summary
We collect information that helps us deliver and improve our services. This policy describes what we collect, how we use it, when we share it, and how you can exercise your rights. If you have questions, please contact us.
- 1. We collect account and profile information you provide when you sign up.
- 2. We use data for operations, analytics, and to communicate service updates.
- 3. You can request access, correction, portability, or deletion using the contact details below.
Information we collect
We collect only what we need to operate and improve our services. Categories below summarize the types of data we process.
Account & Profile
- Full name, email address
- Company name, billing details
- Profile images and consent records
These details are provided when you create an account, place an order, or interact with our support team.
Content & Media
- Photos and media assets you upload
- Scripts, preferences, and project notes
- Metadata and usage context
You control the content you submit; we store it to produce, deliver and archive your projects.
Usage & Analytics
- Service interactions and feature usage
- Performance and error logs
- IP address, device and browser details
We use aggregated metrics to monitor, diagnose and improve service quality.
Cookies & Tracking
- Session cookies for authentication
- Preference cookies for UX
- Analytics cookies to measure site performance
Cookie controls are available via your browser; we provide details below on categories and retention.
How we use information
We use personal data for legitimate business purposes: to provide and maintain the service, improve experience, and communicate with you.
- Operational: Authenticate accounts, deliver projects, process payments and provide customer support.
- Analytics: Understand usage, optimize features and detect abuse or bugs.
- Marketing & Communication: Send service announcements, offers, or surveys when permitted by law. You may opt out at any time.
Example: We may analyze anonymized usage patterns to prioritize product improvements — this analysis does not reveal individual private content. For direct questions about a specific use, contact us.
Data security
We design our systems to protect data through administrative, technical and physical safeguards.
- Encrypted transport (TLS) for data in transit.
- Access controls and least-privilege principles for personnel.
- Regular security reviews, vulnerability scanning and patching.
Recommended: Keep your account secure by using a strong, unique password and enabling any available security measures. Update credentials promptly if you suspect unauthorized access.
Limitations: While we use commercially reasonable protections, no internet transmission or storage can be guaranteed 100% secure. We maintain incident response procedures and will notify affected users as required by law.
Retention & deletion
We retain data as long as needed to provide services, comply with legal obligations, resolve disputes and enforce agreements.
Typical retention examples:
- Account and billing records: retained for a period required by tax and accounting rules.
- Project content: retained while your account is active or per your direction.
- Logs and analytics: retained in aggregated or pseudonymized form for operational analysis.
To request deletion of your account and personal data, email us at support@ashutoshdigitalmedia.com. We will verify requests as needed and respond in accordance with applicable law.
User rights & choices
Depending on your jurisdiction, you may have rights to access, correct, port, restrict or delete your personal data. Below are common requests and how to make them.
Access
Request a copy of the personal data we hold about you.
Correction
Ask us to correct inaccurate or incomplete information.
Portability
Request your data in a common, machine-readable format.
Objection & Restriction
Object to processing or request limits on certain uses.
How to request
Email support@ashutoshdigitalmedia.com or use the contact details below. Include your account email and a clear description of your request.
Verification
We may request information to verify identity before fulfilling requests.
Response time
We aim to respond within applicable legal timeframes. If we deny a request, we will explain the reason.
Request form
To submit a request, contact us — this link opens email contact and serves as the request pathway.
Changes to this policy & contact
We may update this policy to reflect changes to our practices. We will post the revised policy with a new effective date at the top of this page. Significant changes will be communicated where required by law.
Contact:
Email: support@ashutoshdigitalmedia.com
Mailing address: Ashutosh Digital Media, [Insert street address], [City], [Country].
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Note: The site header and footer remain identical to the rest of the site; links to other policies are available in the footer.